
State Farm® Insurance Agent Rob Hackett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ronnie Ask Me
January 31, 2025
"Really with the exceptional service and care I have received. Thank you!"
Lucas Edmonds
January 29, 2025
"Outstanding Service & Expertise – A True Professional! I cannot say enough great things about Kylie Guess and the incredible service they provide. From the moment I reached out, they were professional, knowledgeable, and genuinely invested in finding the best coverage for my needs. They took the time to explain every detail, ensuring I fully understood my options and felt confident in my decision. What truly sets Kylie apart is their unwavering dedication to their clients. They go above and beyond, always available to answer questions, provide guidance, and offer solutions tailored to my specific situation. Their expertise in the industry is unmatched, and their ability to navigate policies with ease makes the process smooth and stress-free. Beyond just being an outstanding professional, Kylie is kind, patient, and truly cares about their clients. Their attention to detail and commitment to customer satisfaction make them a rare find in the insurance world. I wouldn’t trust anyone else with my coverage, and I highly recommend them to anyone looking for top-tier service. If you want an insurance agent who is not only highly skilled but also genuinely invested in your well-being, look no further than Kylie. They are the absolute best in the business! Would you like any specific details added to personalize it more?"
Kyle Smith
January 29, 2025
"Kylie has been great to work with . couldn't ask for a better rep"
Jessica Drake
January 23, 2025
"We have always had great luck with Rob Hackett! Great and friendly staff, they are always quick to help with anything. Highly recommend them to anyone."
"Jessica Thank you for your 5-star review! We appreciate the opportunity to help you. We enjoy working with you!"
Asbury Photography
December 30, 2024
"Great place great people couldn’t have asked for a better experience! #awesome"
"Thank you for your great review! We are so happy you had a great experience. Please reach out anytime. We are here to help."
Karsyn Asbury
December 30, 2024
"Robert Sims was so helpful and very responsive in getting us a great quote for our new home! Thank you for taking such good care of us!"
"Karsyn I'm glad Robert was helpful and responsive in getting your new home insured. He does a great job! Thank you for your review. Please feel free to reach out anytime we can be of service."
Emily Coates
December 30, 2024
"Robert Sims helped me out greatly when I was looking around for insurance for my car! After having two incidents pretty much back to back before moving to Paris, and then a windshield replacement I was looking at either way expensive plans or nothing at all. He was able to help me out within my budget and has been so nice to deal with! Very friendly!"
"Emily, Thank you for your 5-star review! I'm glad you had a great experience with Robert and that he was able to help you find coverage that fit your budget. We are more than happy to help whenever we can."
Lisa Soleman
December 19, 2024
"Kylie was very helpful by answering all my questions!"
"Lisa, Thank you for your 5-Star review! I'm glad Kylie was able to answer your questions. We appreciate your business and we hope to serve you well for many years to come."
Cassie Baker
December 11, 2024
"Robert took the time to make sure we had everything we needed at the best rate we could get!"
"Cassie, Thank you for your review! I'm so happy Robert was able to help you. Your satisfaction is our top priority! We look forward to continuing to work with you."
james mcclarey
December 5, 2024
"Kylie did an amazing job getting me the coverage I needed and even more so she made sure I was able to understand all the coverage being offered. Not only on my home, but multiple vehicles and a side by side. I was able to save money and have better coverage. I highly recommend Kylie and Rob."
"James, Thank you for your 5-star review! Kylie does a great job and I'm glad you had a positive experience working with her. Helping our customers understand their coverage and providing great value is top priority for us. I'm glad we were able to help. Welcome to our agency we look forward to working with you!"
Mark Mattingly
November 16, 2024
"I changed insurance companies and Kylie made the process super easy. She was very informative and helpful throughout all of it. I would most definitely recommend her to anyone that has insurance questions or wants to change companies."
"Mark Thank you so much for your 5-star review! I’m glad to hear that Kylie made your transition to a Rob Hackett State Farm smooth and easy. Our team and our customers truly appreciate her dedication to providing informative and helpful service. Your recommendation means a lot to us, and we’re here to assist you with any future insurance needs. Thanks again for your kind words!"
Deb Dillavou
November 15, 2024
"I called to make some changes on my auto coverage and Kylie answered the phone and took care of my changes quickly and efficiently. She was diligent in offering me new programs and was very knowledgeable of the same. She was very professional, but also very pleasant to speak with. I have been with this agency for a long time because I am a big fan of the family feeling that I get when I call in :0)"
"Deb, thank you for taking the time to share your experience! I’m so glad to hear that Kylie was able to assist you with your auto coverage changes efficiently and with a personal touch. We appreciate the opportunity to work with you and It's wonderful to know that you appreciate the family atmosphere we strive to create. Your loyalty means the world to us, and we look forward to continuing to serve you for many more years to come! If you need anything else, don’t hesitate to reach out. - Rob"
Wendy Lawson
September 20, 2024
"Robert and Sheri gave me exceptional customer service. They went above and beyond the extra mile to take care of me and my family!"
"Wendy, Thank you for your 5-Star review! I'm glad that Robert and Sheri exceeded your expectations. We are happy to help you and your family any way we can."
David Hancock
September 18, 2024
"The price aside, the atmosphere is friendly and very people oriented. 10/10 would recommend to anyone."
"David, Thank you for your kind review. We appreciate the opportunity to serve you and are glad you found us helpful. "
Peter Abraham
September 11, 2024
"Very professionally ran office. Always willing to help us with any situation. Highly recommend Rob Hackett's State Farm Office."
"Peter, Thank you so much for your kind review! I’m happy to hear that you had a positive experience at our office. We enjoy working with you and we take pride in providing professional service and being there for our customers in any situation. Your recommendation means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out."
John Shear
September 10, 2024
"I was having a ton of trouble getting a quote for homeowners insurance. Luckily Rob Sims and Rob Hackett were able to help me out and make it way easier for me to get a quote and for cheaper than what I was paying at Nationwide."
"John, Thank you for your kind review. I'm glad we were able to help you get your homeowners insurance taken care of. We appreciate being able to help you with your home and we are happy to help you save some money too!"
Connor Swinford
September 8, 2024
"I am currently in the process of buying a house and was shopping for different homeowners insurance rates, I worked with Robert Sims and not only did he get me a good rate on homeowners insurance but got me a great rate on my car insurance so I switched over that as well. He made the process very effortless and stress free."
"Connor, Thank you for your review. I'm glad Robert was able to help you get a good rate on your homeowners and auto insurance. We strive to make the process of switching seamless and are happy you found that to be the case. We look forward to helping you with all your insurance needs and are happy to have you as a customer."
JIM RIGGS
September 6, 2024
"Only the best custom service! The staff treats you like family and will go the extra mile to make sure you receive what is needed to protect what's special to you. I whole heartedly recommend Hackett State Farm for all your insurance protection needs!!! Seriously though you have to talk to Rob, and his team. They always put my best interest to heart. Listen to my needs, troubleshoot my issues, and work out what’s best for me and my family 🫡 thank you for all you do at Hackett State Farm for my family and I 🙏🏼"
"Thank you Jim for your awesome review! We love working with you and are happy to help any way we can."
Seth Moore
September 6, 2024
"I switched from another agent to Robs office and I’m very glad I did. He sat down with me for over two hours and made several adjustments to my policies and saved me some money. He’s a great guy, great agent, has a great team working in the office with him, 10-/10 recommend"
"Seth, Thank you for your kind review. I enjoyed meeting with you and look forward to helping you any way I can. Thank you for recognizing our awesome team. We look forward to working with you."
Doug Moore
September 6, 2024
"Very knowledgeable about the products they sell and what the best fit for your needs are . Combine that with good ole customer service and you've got Rob Hackett - State Farm Insurance!"
"Doug, Thank you for your wonderful review! We're delighted to hear that you found our team to be knowledgeable about our products and dedicated to providing excellent customer service. We strive to ensure that we understand your needs and find the best fit for you. Your kind words are greatly appreciated. If there's anything else we can assist you with, please feel free to let us know."
Travis Leister
September 6, 2024
"Great people and very knowledgeable. They helped me with what I was wanting and was very patient and kind."
"Travis, Thank you for your 5-Star review! We are glad we were able to work with you to find what you wanted and look forward to helping you in the future."
Olivia Staley
September 5, 2024
"Kylie gave myself and my roommate a good insurance deal and was easy to work with as well as quick to respond to any questions/concerns!"
"Olivia, Thank you for your 5-Star review! I'm so glad Kylie was able to help you and your roommate get a good deal on your insurance and that you found Kylie easy to work with. We strive to respond in a timely manner and I'm glad you found that to be the case. We look forward to working with you!"
Jed Powers
September 5, 2024
"Robert Sims was fantastic and lowered my car insurance from progressive with a house as well still cheaper. Easy to work with willing to text and efficient in all aspects!! Highly recommended"
"Thank you for taking the time to leave such a positive review! We're thrilled to hear that Robert Sims provided you with fantastic service and was able to lower your car insurance rates while also including your house, all at a more affordable price than Progressive. It's great to know that he was easy to work with and efficient in handling your insurance needs. We appreciate your recommendation and value your satisfaction as our customer. If there's anything else we can assist you with, please feel free to reach out. We're here to provide you with the best possible insurance experience. - Rob"
damian effrick
September 5, 2024
"Kylie is very knowledgeable and helpful! Very friendly, fast, and reliable service."
"Damian, Thank you for your 5-Star review! I'm glad you found Kylie helpful, friendly reliable and fast!"
Amanda Dye
September 5, 2024
"Robert was the BEST! He made the entire process easy to understand, simple for me to do while working and above all you could tell he cared!! 1000% recommend Robert!!"