State Farm® Insurance Agent Rob Hackett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Wendy Lawson
September 20, 2024
"Robert and Sheri gave me exceptional customer service. They went above and beyond the extra mile to take care of me and my family!"
"Wendy, Thank you for your 5-Star review! I'm glad that Robert and Sheri exceeded your expectations. We are happy to help you and your family any way we can."
David Hancock
September 18, 2024
"The price aside, the atmosphere is friendly and very people oriented. 10/10 would recommend to anyone."
"David, Thank you for your kind review. We appreciate the opportunity to serve you and are glad you found us helpful. "
Peter Abraham
September 11, 2024
"Very professionally ran office. Always willing to help us with any situation. Highly recommend Rob Hackett's State Farm Office."
"Peter, Thank you so much for your kind review! I’m happy to hear that you had a positive experience at our office. We enjoy working with you and we take pride in providing professional service and being there for our customers in any situation. Your recommendation means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out."
John Shear
September 10, 2024
"I was having a ton of trouble getting a quote for homeowners insurance. Luckily Rob Sims and Rob Hackett were able to help me out and make it way easier for me to get a quote and for cheaper than what I was paying at Nationwide."
"John, Thank you for your kind review. I'm glad we were able to help you get your homeowners insurance taken care of. We appreciate being able to help you with your home and we are happy to help you save some money too!"
Connor Swinford
September 8, 2024
"I am currently in the process of buying a house and was shopping for different homeowners insurance rates, I worked with Robert Sims and not only did he get me a good rate on homeowners insurance but got me a great rate on my car insurance so I switched over that as well. He made the process very effortless and stress free."
"Connor, Thank you for your review. I'm glad Robert was able to help you get a good rate on your homeowners and auto insurance. We strive to make the process of switching seamless and are happy you found that to be the case. We look forward to helping you with all your insurance needs and are happy to have you as a customer."
JIM RIGGS
September 6, 2024
"Only the best custom service! The staff treats you like family and will go the extra mile to make sure you receive what is needed to protect what's special to you. I whole heartedly recommend Hackett State Farm for all your insurance protection needs!!! Seriously though you have to talk to Rob, and his team. They always put my best interest to heart. Listen to my needs, troubleshoot my issues, and work out what’s best for me and my family 🫡 thank you for all you do at Hackett State Farm for my family and I 🙏🏼"
"Thank you Jim for your awesome review! We love working with you and are happy to help any way we can."
Seth Moore
September 6, 2024
"I switched from another agent to Robs office and I’m very glad I did. He sat down with me for over two hours and made several adjustments to my policies and saved me some money. He’s a great guy, great agent, has a great team working in the office with him, 10-/10 recommend"
"Seth, Thank you for your kind review. I enjoyed meeting with you and look forward to helping you any way I can. Thank you for recognizing our awesome team. We look forward to working with you."
Doug Moore
September 6, 2024
"Very knowledgeable about the products they sell and what the best fit for your needs are . Combine that with good ole customer service and you've got Rob Hackett - State Farm Insurance!"
"Doug, Thank you for your wonderful review! We're delighted to hear that you found our team to be knowledgeable about our products and dedicated to providing excellent customer service. We strive to ensure that we understand your needs and find the best fit for you. Your kind words are greatly appreciated. If there's anything else we can assist you with, please feel free to let us know."
Travis Leister
September 6, 2024
"Great people and very knowledgeable. They helped me with what I was wanting and was very patient and kind."
"Travis, Thank you for your 5-Star review! We are glad we were able to work with you to find what you wanted and look forward to helping you in the future."
Olivia Staley
September 5, 2024
"Kylie gave myself and my roommate a good insurance deal and was easy to work with as well as quick to respond to any questions/concerns!"
"Olivia, Thank you for your 5-Star review! I'm so glad Kylie was able to help you and your roommate get a good deal on your insurance and that you found Kylie easy to work with. We strive to respond in a timely manner and I'm glad you found that to be the case. We look forward to working with you!"
Jed Powers
September 5, 2024
"Robert Sims was fantastic and lowered my car insurance from progressive with a house as well still cheaper. Easy to work with willing to text and efficient in all aspects!! Highly recommended"
"Thank you for taking the time to leave such a positive review! We're thrilled to hear that Robert Sims provided you with fantastic service and was able to lower your car insurance rates while also including your house, all at a more affordable price than Progressive. It's great to know that he was easy to work with and efficient in handling your insurance needs. We appreciate your recommendation and value your satisfaction as our customer. If there's anything else we can assist you with, please feel free to reach out. We're here to provide you with the best possible insurance experience. - Rob"
damian effrick
September 5, 2024
"Kylie is very knowledgeable and helpful! Very friendly, fast, and reliable service."
"Damian, Thank you for your 5-Star review! I'm glad you found Kylie helpful, friendly reliable and fast!"
Amanda Dye
September 5, 2024
"Robert was the BEST! He made the entire process easy to understand, simple for me to do while working and above all you could tell he cared!! 1000% recommend Robert!!"
Mickeymouse
August 23, 2024
"Great bunch of people in this office only person reached out to me when looking for a quote online so if you need insurance or need to bundle different kinds of insurance they are the people to get in contact with cuz I was very very happy with the end result of my interaction with this group."
"Mickey, Thank you for your kind words and taking the time to leave us a review. We are glad that you had a great experience. We enjoyed meeting with you and look forward to serving you in the future."
Gary Runnion
August 1, 2024
"Robert was very helpful getting me a home and car policy saving me over $700.00 a year."
"Gary, Thank you for taking the time to leave a review, and we're thrilled to hear about your positive experience with Robert! We're glad that he was able to assist you in finding a home and car policy that not only meets your needs but also helped you save a significant amount of money. We'll make sure to pass along your kind words to Robert. If you have any other questions or need further assistance, please don't hesitate to reach out. We appreciate your business!"
Lostboy Kaleido
July 10, 2024
"Kylie was very helpful and knowledgeable!"
"Thank you for your positive feedback about Kylie! We're glad to hear that she was able to assist you effectively and provide you with the information you needed. We appreciate your review and look forward to serving you again in the future."
Michelle Cassagne
July 9, 2024
"Kylie has been so helpful on answering questions we've had about our policies! She's helped me find answers during high-stress times while not making me feel like I'm going crazy. She's an asset to State Farm!"
"Thank you for taking the time to leave such a wonderful review about Kylie! We're thrilled to hear that she was able to answer your policy-related questions, especially during high-stress times. We're glad she was able to provide you with the support you needed while making you feel at ease. We appreciate your kind words and will make sure to recognize Kylie for being an asset to our team. If there's anything else we can assist you with, please don't hesitate to reach out."
Kimberly Davis
July 3, 2024
"Great place to get your insurance! Super helpful! Quick responses and very accommodating to my preferred method of communication. Very happy and definitley recommend!"
"Thank you for your fantastic review! We're delighted to hear that you had a great experience with our insurance services. We always strive to provide helpful and quick responses to our customers, and we're glad we could accommodate your preferred method of communication. Your recommendation means a lot to us, and we appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing Rob Hackett State Farm!"
Paul Dobberstein
July 3, 2024
"Kylie did a great job. The more recent disappointment with insurance for my Hyundai is understandable, but difficult for us. We came from suburban Chicago in May, so understand why the underwriting decision makes sense. It is still disappointing. Your representative did all she could to make the insurance work. Thank to her for her work. Please acknowledge this text ad I am in need of proof that a temp number is working Thank you"
"Thank you for your review and for acknowledging Kylie's great job! We understand that the recent disappointment with your insurance for your Hyundai has been difficult for you. We appreciate your understanding of the underwriting decision. We're glad to hear that Kylie did everything she could to make the insurance work for you. We'll make sure to pass along your gratitude to her for her hard work. Regarding your request for proof that a temporary number is working I will have Kylie reach out to you for clarification. Thank you again for your feedback and for choosing our services."
Betty Duprey
July 2, 2024
"Robert Sims was very friendly and on top of things. Was so surprised at how much we were saving by switching to State Farm Insurance. Would definitely recommend them to others."
"Thank you for your wonderful review! We're thrilled to hear that Robert Sims provided you with friendly and efficient service. It's always a pleasure to help our customers save money, and we're glad that switching to Rob Hackett State Farm resulted in significant savings for you. We truly appreciate your recommendation and your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing us!"
Sophia Turner
July 1, 2024
"Kylie was so kind and understanding of my situation, and took the utmost care of me! I appreciate her and her customer service!"
"Thank you for your wonderful review! We're delighted to hear that Kylie provided you with exceptional care and understanding during your interaction. We strive to provide the best possible customer service, and it's great to know that Kylie went above and beyond to assist you. We'll make sure to pass along your kind words to her. If there's anything else we can do for you in the future, please don't hesitate to let us know. Thank you again for choosing us and for your appreciation of Kylie's excellent customer service!"
Austin Roberts
June 17, 2024
"Purchased a new truck over the weekend and when Monday came around Kylie got me all set up with my new policy. Been a customer of Rob Hackett for 10 years now, and plan on staying here many more years. Hard to be there prices."
"Thank you so much for taking the time to leave us such a positive review, Austin! We are thrilled to hear that you had a such positive experience purchasing your new truck and that Kylie was able to assist you with your new policy promptly. We truly value long-term customers like you, and we are honored to have served you for the past 10 years. We are always here to help. Thank you again for your continued trust and support. We appreciate your business! - Rob"
Sandy Grabow
June 12, 2024
"I have been happy with the office and office staff. What worries me is when we had a Claim, Rob and the staff did what they could for us and thankfully suggested Honey creek Collision. So much leaves the human factor out and is done on a computer."
"Thank you for your positive feedback about our office and staff! We're glad to hear that you have been happy with our services. We understand your concern about the increasing reliance on computers and the human factor being left out. While technology plays a crucial role in streamlining processes and providing efficient services, we also believe in the importance of maintaining a personal touch in our interactions with customers. We appreciate your feedback regarding the claim experience. Our team strives to provide the best possible assistance to our customers, and we're glad that we could suggest a reliable option for you. If you have any further concerns or questions, please don't hesitate to reach out to us. We value your feedback and will continue to work towards providing a seamless experience that our customers deserve. - Rob"
Jess S
June 7, 2024
"Wrong number lead me to a wonderful miss Kylie Gess, she handle this bumbling mom to be with such grace and respect and getting me to the right office. What a wonderful asset to the rob hacket team!"
"Thank you for sharing your experience with us! We apologize for the inconvenience caused by the wrong number, but we're delighted to hear that it led you to Kylie Gess, who provided you with exceptional service. We appreciate your kind words about Kylie's grace and respect in assisting you and ensuring that you were directed to the right office. She is indeed a valuable asset to the Rob Hackett team, and we're grateful to have her on board. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for your recommendation! - Rob"
Jeny Davis
May 9, 2024
"Went beyond to help me get insurance ❤️"
"Jenny, thank you for taking the time to leave a review! I am thrilled to hear that our team went above and beyond to assist you in obtaining insurance. Providing exceptional service is our top priority, and we're glad we could help. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!"